Supplemental Lift · Flight departments & aircraft owners

The trip your aircraft can’t fly.

Supplemental charter for the mission beyond your aircraft’s range, its seats, or its runway — or the week it’s in the hangar. One desk sources an audited Part 135 operator, screened by tail, and you see one number before you sign.

I · When it applies

When the mission outgrows the aircraft.

A second aircraft or a maintenance program covers downtime. It doesn't cover the trip your aircraft can't physically do. Supplemental lift is for that trip — and for the days the aircraft is unavailable.

RangeA non-stop beyond what the aircraft carries
SeatsMore passengers than the cabin holds
RunwayField length, elevation, or season
AvailabilityInspections, maintenance, two missions at once

II · The brief

Six details, one conversation.

Call, or send a brief. Every follow-up question arrives together, in one message — not one at a time across a day.

RoutingRoute · one-way or round trip
TimingDates · estimated departure
PartyPassengers · baggage
PreferencesCategory · Wi-Fi · pets · cabin

III · Sourcing

Audited operators, screened by tail.

The brief goes into an audited operator network with decades of operational depth. Options are proposed by mission fit, and the operator and tail are named before contract. The carrier of record flies the trip and holds operational control; the principal stays reachable throughout.

OperatorsPart 135 · audited
MethodTail-level, mission-specific
Our roleBrokerage · not the operator

IV · The number

One figure, before you fly.

The proposal shows one total. Costs that can be anticipated — repositioning, de-icing, airport and event fees — are flagged before you sign. What genuinely can't be known in advance is named as such, not discovered on an invoice weeks later.

CommitmentPer mission · no card, no deposit
FormatOne total, itemized on request

V · Timing

Timing, stated up front.

Operator offices keep business hours; missions don't. When a request lands at night or on a weekend, we tell you at once when the number will arrive — so a decision that has to be made tonight isn't left waiting for the morning.

ChannelPhone or brief · the principal directly
After hoursExpectation set at first contact

Frequently asked

What is supplemental lift?Open

Supplemental lift is charter capacity a flight department or aircraft owner uses when its own aircraft can't fly a mission — because of range, passenger count, runway performance, maintenance, or a schedule conflict. The trip is flown by an audited Part 135 operator; the owned aircraft stays where it is.

We already have a second aircraft or a maintenance program. Why would we need this?Open

A second aircraft or a maintenance program covers downtime. It doesn't cover the trip your aircraft can't physically do: a non-stop beyond its range, more passengers than its cabin seats, or a runway it can't use. That is where supplemental lift earns its place.

Who operates the flight?Open

An audited Part 135 operator, who is the carrier of record and holds operational control. Auren Jets is a charter brokerage: we don't own or operate aircraft. We take the brief, source and screen the operator and tail, and stay reachable throughout.

Is this a jet card or a block-hour program?Open

No. There is no deposit, membership, or hour commitment. Each mission is sourced and priced on its own.

Do we have to replace our current charter provider?Open

No. Many departments keep a second desk for the trips their usual provider can't cover. The simplest test is a single real trip, compared side by side.

What do you need to price a trip?Open

Route, one-way or round trip, dates, estimated departure time, number of passengers, and any preferences — aircraft category, Wi-Fi, pets, cabin layout. If anything is missing, every follow-up question arrives in one message.

From the Desk

Send the trip your aircraft can’t make. The principal answers in person.

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