On the engagement itself.

These terms describe the basis on which Auren Jets corresponds with prospective clients via this website and its associated channels. They are not a contract for the carriage of passengers or cargo — that contract is between you and the audited Part 135 operator engaged for your specific mission.

Auren's role

Auren Jets acts as a charter brokerage. We do not own or operate aircraft. We source, screen, and structure the engagement with an audited Part 135 operator who carries out the flight. The operator is the carrier of record; Auren is the originator of the brief.

Quotes and bookings

Any quote provided is indicative until a specific tail, operator, and crew are confirmed in writing and the operator's contract is countersigned. Rates and availability change with operator inventory, fuel, slots, and crew availability.

Standards

Operators in our network meet or exceed Wyvern Wingman registry standards and carry liability coverage of at least $100M combined single limit. Records, insurance certificates, and audit documentation are available on request before contract.

Cancellation

Cancellation terms are set by the engaged operator and disclosed in writing as part of the operator contract. Auren's introductory and structuring services are not separately invoiced.

Limitations

Auren Jets makes no warranty as to operator performance beyond what the operator itself warrants in its own contract. Our duty is to source, screen, and structure honestly — not to insure the mission against the operator's acts. Any claim relating to the mission itself runs to the operator.

Governing relationship

Any matter arising from Auren's introductory and structuring services is governed by the jurisdiction in which the engagement originates and resolved through direct correspondence with the principal in the first instance.